Making Women’s Services Accessible to All: AODA e-learning

Are you looking for ways to increase women’s access to your services?

Do you feel confident in your understanding of the requirements of the new AODA legislation?

Women with disabilities and Deaf women face high rates of gender-based violence, but sadly women’s services are often difficult or even impossible to access. We know that this can be different. 

As of January 2012, the Accessibility for Ontarians with Disabilities Act (AODA) requires that organizations providing services to the public be able to serve all people regardless of ability or communication needs.

Springtide offers a free resource  especially designed for VAW workers and agencies. Available as an online training and on DVD, this comprehensive resource describes many simple and realistic strategies for supporting women with disabilities. The video below is one of the many tools included.

Rape Crisis Centre from Springtide Resources on Vimeo. A captioned version of this video is also available through YouTube.

To access the full AODA training online:

  • Visit and register with us.
  • You will receive a confirmation email (check your “junk mail” if you don’t!).
  • Access the training when your schedule permits. Work at your own pace.
  • Once completed, you will receive a certificate of participation.
  • Your registered account with us will give you on-going access to the AODA e-learning for future reference as you support new clients.

The e-learning is also available on DVD, a handy tool for training staff in groups or for agencies  with slow internet connections. To order the DVD or if you have questions about the online training, contact Fran Odette at:

For more information and to learn about what kind of computer system is needed to view the resource, please visit: AODA e-learning: Improving Access to Violence Against Women Services for Women with Disabilities.